Front office management and operations / 
Linsley T. DeVeau ... [et al.]. 
 - Upper Saddle River, N.J. :  Prentice Hall,  ©1996. 
 - 362 p. :  illustrations :  24 cm 
<br/><br/> Includes index.  LC Copy 2 includes 1 diskette (3 1/2 in.) and booklet, "InnSyst front desk simulation reference manual and exercise" by Jim Dougan. 
<br/><br/><label>ISBN: </label>9789814296564 
<br/><br/><label>LCCN: </label>95020165  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / F76 1996