Organizational behavior and management / John Ivancevich ((Deceased), Hugh Roy and Lillie Cranz Cullen Chair and Professor of Organizational Behavior and Management, C. T. Bauer College of Business, University of Houston, Robertá Konopaske, Associate Professor of Management, McCoy College of Business Administration, Texas State University, Michael T. Matteson, Professor Emeritus Organizational Behavior and Management, C.T, Bauer, College of Business, University of Houston.

Includes bibliographical references (pages 559-610) and index.

Preface -- The field of organizational behavior -- 1introduction to organizational behavior -- Understanding and managing individual behavior -- Individual differences and work behavior -- Perceptions, attributions, and emotions -- Motivation -- Job design, work, and motivation -- Evaluation, feedback, and rewards -- Managing misbehavior -- Managing individual stress -- Group behavior and interpersonal influence -- Groups and teams -- Managing conflict and negotiations -- Power, politics, and empowerment -- Organizational processes -- Communication -- Decision making -- Leadership -- Organizational design, change, and innovation -- Organizational structure and design -- Managing organizational change and innovation -- Appendix a: quantitative and qualitative research techniques for studying organizational behavior and management practice -- Glossary -- Endnotes -- Indexes.