Problems encountered by the second year hotel and restaurant

Thesis Bachelor of Technology major in Hotel and Restaurant Management University of Rizal System-Morong. 2017

EXECUTIVE SUMMARY: The study aimed to find out the Problems Encountered by the Second Year Hotel and Restaurant Management Students in University of Rizal System-Morong during their supervised industrial training in resorts. The respondents were the ninety-seven (97) second year BT-HRM students, who experienced their Supervised Industrial Training (SIT) in different resorts. The researchers got a 100% of the total respondents. The conditions ascertained in this study were the Problems Encountered by the Second Year Hotel and Restaurant Management students in University of Rizal System-Morong during their supervised industrial Training in Resorts in terms of co-trainees, department assigned, employees, facilities, financial aspect, knowledge, location and supervisor. This study used descriptive type of research utilizing survey questionnaire-checklist to their respondents to gather the needed data. Statistical tools such as weighted mean and one-way analysis (ANOVA) were used to interpret the result of the study. Responses were tallied, tabulated and interpreted. From the analysis and interpretation of data, the following were found out. The profile of the respondents showed that in terms of age, sixty-nine percent was at the age bracket of 16-19. In terms of sex, there are more female respondents than male. In civil status, all of the respondents are single and in terms of monthly family income the highest percentage is from the bracket of 5,001-10,000. The extent of Problems encountered in supervised industrial training in resorts by the respondents showed that the variables average weighted mean was interpreted as "Sometimes" respectively. In the general average weighted in different aspects in terms of variables was interpreted as "sometimes". The significant difference on the extent of problems encountered by the respondents during their training in terms of the variables above showed that the null hypothesis was accepted. Therefore, there was no significant difference on the problems encountered by the respondents during their trainings. Based on the summary of findings the following conclusions were formulated. In terms of age, there are more female respondents than the male. It is concluded therefore, that the problems existed and were experienced by the trainees. However, age was not a determining factor so as is sex, civil status and monthly family income in the problems encountered during training. In the light of the findings and conclusions drawn, the following recommendations were hereby offered: School administrations should offer more training to students before taking Supervised Industrial Training and to be more familiarized in any field in the Hospitality Industry; Orientation should be a must for every student who undergo their On-The-Job Training outside, to help them to know necessary things to learn outside campus; students should be aware of the problems exist that they encounter during training outside the school; and trainees should attain the much needed exposure outside and some practical experience to have knowledge of different capabilities needed in the industry they work for.