THE ROLE OF HUMAN BEHAVIOR TO THE SUCCESS OF RAPIDE AUTO SERVICES EXPERTS COMPANY John Troyce S. Chapoco; Melcor C. Crisostomo; Jesrichardson D. Dequito; Ronald A. San Jose

Undergraduate Thesis Bachelor of Science in Business Administration Major in Management University of Rizal System, Rodriguez, Rizal 2011

Human behavior in an organization determines the quality of work, progress and success of the organization. No machine and no computer can work by itself, No product is developed and manufactured by itself. It's the workforce or rather the human resources of an organization who develop ideas, create new products and services and then deliver them to the markets. Thus, it is important for the management of an organization to analyze the behavior of its entire work force. The study was undertaken The Role of Human Behavior to the Success of Rapide Auto Service Experts Company located in Ortigas Branch, It was conducted during 1 semester of school year 2010-2011 The respondents of the study were eighty-eight (88) employees selected in different positions using random sampling. The study utilized Descriptive Method, which is deemed most appropriate using questionnaire checklist as a data gathering instrument.