Measuring Service Performance
Lisch, Ralf
Measuring Service Performance Practical Research for Better Quality - England Gower Publishing ©2014 - 193 pages.,: 25 cm.
9781472411914
Service Industries--Evaluation
Quality Control
Performance Technology
HD9980.5 / .L57 2014
Measuring Service Performance Practical Research for Better Quality - England Gower Publishing ©2014 - 193 pages.,: 25 cm.
9781472411914
Service Industries--Evaluation
Quality Control
Performance Technology
HD9980.5 / .L57 2014