TY - BOOK AU - Winer,Russell S. AU - Dhar,Ravi TI - Marketing management SN - 9780130387929 AV - HF 5415.13 .W725 2011 PY - 2011///] CY - New Jersey PB - Pearson Education KW - Marketing KW - Management N1 - Includes bibliographical references (pages 462-479) and indexes; Marketing and the job of the marketing manager -- A strategic marketing framework -- Marketing research -- Analyzing consumer behavior -- Organizational buying behavior -- Market structure and competitor analysis -- Product decisions -- New product development -- Pricing -- Communications and advertising strategy -- Sales promotion -- Channels of distribution -- Direct channels of distribution : personal selling and direct marketing -- Customer relationship management -- Special topic : strategies for service markets ER -