Evans, James R. <br/><br/>The management and control of quality James R. Evans, William M. Lindsay  - Fourth Edition  - Cincinnati, Ohio:  South-Western,  1999  - xxii, 785 pages;  26 cm. <br/><br/><label>ISBN: </label>0324000456 <br/><br/><label>LC Class. No.: </label>TS156  / E93 1999