Keeling, Billy Lewis <br/><br/>Administrative office management B. Lewis Keeling, Norman F. Kallaus.  - Eleventh Edition  - Cincinnati, Ohio  South, Western Education Publishing  1996  - xi, 701 pages;  23 cm. <br/><br/>Includes bibliographical references and index. <br/><br/><label>ISBN: </label>0538711272 <br/><br/><label>LC Class. No.: </label>HF5547  / K43 1996