Mauch, Peter D. <br/><br/>Quality management:   theory and application Peter D. Mauch  - Boca, Raton, Florida:  CRC Press,  2010  - xxii, 149 pages;  23 cm. <br/><br/><label>ISBN: </label>9781439813805 <br/><br/><label>LC Class. No.: </label>HD62.15  / M377