TY  - BOOK
AU  - Murphy,Herta A.
AU  - Hildebrandt,Herbert William
TI  - Effective business communications
SN  - 0070440948
AV  - HF5721 .M953 1988
PY  - 0000///[date of publication not identified]
CY  - New York
PB  - McGraw-Hill Book Company
KW  - Commercial correspondence
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -