Collier, David Alan <br/><br/>Operations Management and Total Quality Management: David Alan Collier, James Evans, William Lindsay.  - Singapore  Cengage Learning Asia Pte Ltd.  2020  - iv, 697 pages;  25 cm. <br/><br/>Includes appendix and index. <br/><br/><label>ISBN: </label>9789814878456 <br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Operations management<br/>Total quality management<br/>Quality control<br/>Business processes<br/><br/><label>Dewey Class. No.: </label>658.5  / C6903 2020