TY  - BOOK
AU  - Collier, David Alan
AU  - Evans, James
AU  - Lindsay, William
TI  - Operations Management and Total Quality Management
SN  - 9789814878456
U1  - 658.5 
PY  - 2020///
CY  - Singapore
PB  - Cengage Learning Asia Pte Ltd.
KW  - Production management
KW  - Operations management
KW  - Total quality management
KW  - Quality control
KW  - Business processes
N1  - Includes appendix and index
ER  -