Baluyot, Michael Bhobet B. <br/><br/>Quality service management in tourism and hospitality /  Michael Bhobet B. Baluyot.  - Manila, Philippines :  Mindshapers,  2021.  - viii, 141 pages ;   18 cm. <br/><br/>Includes bibliographical references. <br/><br/><label>ISBN: </label>9786214063321 <br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism -- Management.<br/>Hospitality industry -- Management.<br/><br/><label>LC Class. No.: </label>FIL TX 911.3 .B198 2021