Serrano, Angelita O. <br/><br/>Total quality management /  Angelita Ong Camilar-Serrano.  - 2nd ed.  - x, 260 p ; 25 cm <br/><br/>Includes bibliographical references.  <br/><br/><label>ISBN: </label>9786214271429 <br/><br/><label>LC Class. No.: </label>FIL HD 62.15 .Se683 2023