Introduction: So, you think you're a caring leader? -- 1. Cultivate self-leadership skills -- 2. Make them feel important -- 3. Look for the greatness in those we lead -- 4. Involve them -- 5. Lead the whole person -- 6. Create a listening culture -- 7. Provide them safe spaces -- 8. Empower them to make decisions -- 9. Build their resilience -- 10. The ROI of caring leadership -- Conclusion: Are you ready to become a caring leader?
Based on interviews with many well-known leaders, this book outlines ways to manifest the radical power of caring support in the workplace. It argues that for increased productivity, customer satisfaction, or employee engagement, leaders need to care for employees first. It includes access to a self-assessment tool to measure progress.