Undergraduate Thesis Bachelor of Science in Office Administration University of Rizal System Binangonan 2025

Includes bibliographical references

This research study aimed to examine the current procedures of health workers in managing patient records. It focused on key aspects such as organizing, maintaining, accessing, authenticity, and reliability of records. The study answered questions related to how health records are managed and variables like age, sex, position, years of service, educational attainment, and training attended influence record-keeping practices. The hypothesis tested the significant differences in record management practices when respondents are grouped according to those mentioned variables. Statistical treatment, including ANOVA, was used to analyze these factors. A descriptive research method was used. Data were gathered through a validated questionnaire checklist from 60 respondents comprising barangay health workers, nurses, midwives, and nutrition scholars. These health workers were chosen through total population sampling from the ten barangays. The researchers employed frequency and percentage, weighted mean, and ANOVA to interpret the data. The findings revealed that most respondents were female, aged 50 and above, with more than six years of service and a high school level of education. Training attendance in record management was inconsistent, with many missing entries especially in the earlier years (2021-2022), although there was on a table increase in 2024. Despite the training gaps, the respondents rated their record management practices as consistently high across all dimensions, with organizing receiving he highest mean score (4.73) and accessing records the lowest (4.62). The study found no statistically significant differences in the record management procedures when respondents were grouped by age, position, education, years of service, or training attendance. The results indicate a generally effective system but point to the need for better training documentation, increased access to digital tools, and systematic support to further improve the reliability and accessibility of health records. The researchers recommend the implementation of structured training programs, adoption of digital systems, and provision of essential tools to strengthen record-keeping practices and enhance healthcare delivery in barangay health centers. population sampling from the ten barangays. The researchers employed frequency and percentage, weighted mean, and ANOVA to interpret the data. The findings revealed that most respondents were female, aged 50 and above, with more than six years of service and a high school level of education. Training attendance in record management was inconsistent, with many missing entries especially in the earlier years (2021-2022), although there was on a table increase in 2024. Despite the training gaps, the respondents rated their record management practices as consistently high across all dimensions, with organizing receiving he highest mean score (4.73) and accessing records the lowest (4.62). The study found no statistically significant differences in the record management procedures when respondents were grouped by age, position, education, years of service, or training attendance. The results indicate a generally effective system but point to the need for better training documentation, increased access to digital tools, and systematic support to further improve the reliability and accessibility of health records. The researchers recommend the implementation of structured training programs, adoption of digital systems, and provision of essential tools to strengthen record-keeping practices and enhance healthcare delivery in barangay health centers.