| 000 | 00713nam a22002417a 4500 | ||
|---|---|---|---|
| 003 | URS | ||
| 005 | 20250828100518.0 | ||
| 008 | 250317b ||||| |||| 00| 0 eng d | ||
| 020 | _a9781472411914 | ||
| 040 | _cURS | ||
| 050 |
_aHD9980.5 _b.L57 2014 |
||
| 100 |
_911289 _aLisch, Ralf |
||
| 245 |
_aMeasuring Service Performance _bPractical Research for Better Quality |
||
| 264 |
_aEngland _bGower Publishing _c©2014 |
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| 300 |
_a193 pages.,: _c25 cm. |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
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| 338 |
_2rdacarrier _avolume |
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| 650 | 0 |
_911290 _aService Industries _xEvaluation |
|
| 650 | 0 |
_911291 _aQuality Control |
|
| 650 | 0 |
_911292 _aPerformance Technology |
|
| 942 |
_2lcc _cR |
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| 999 |
_c85135 _d85133 |
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